Safe to install
LiveCall facilitates immediate video communication between businesses and their customers, enhancing engagement in a seamless manner.
With LiveCall, customers can effortlessly initiate video calls by scanning a QR code or tapping a designated URL on the company's website. This streamlined approach allows operators to log in and receive real-time video calls from visitors, significantly improving the customer interaction experience.
Overview
LiveCall is a Freeware software in the category Communications developed by LiveCall.
The latest version of LiveCall is currently unknown. It was initially added to our database on 05/06/2012.
LiveCall runs on the following operating systems: iOS.
LiveCall has not been rated by our users yet.
Pros
- User-friendly interface that simplifies call management.
- Real-time notifications for incoming calls.
- Integration capabilities with various CRM and communication tools.
- Supports call recording for quality assurance and training purposes.
- Customizable settings for individual user preferences.
Cons
- Limited features in the free version compared to paid plans.
- Can experience connectivity issues depending on internet speed.
- Some users report latency during calls at peak times.
- Not as widely recognized as larger competitors, which may affect trust level.
- Support response times may vary, leading to user frustration.
FAQ
What is LiveCall?
LiveCall is a cloud-based communication tool that allows businesses to engage with their customers via live audio and video calls.
How do I set up an account with LiveCall?
To set up an account, visit the LiveCall website, click on the 'Sign Up' button, and follow the instructions to create your account.
Is there a mobile app for LiveCall?
Yes, LiveCall offers a mobile app that can be downloaded on both iOS and Android devices.
What features does LiveCall provide?
LiveCall provides features such as live audio/video calling, call recording, chat messaging, and analytics.
Can I integrate LiveCall with my existing CRM system?
Yes, LiveCall offers integrations with various CRM systems to streamline customer interactions.
What are the pricing plans for LiveCall?
LiveCall offers multiple pricing plans including a free trial option; detailed information can be found on their pricing page.
Is customer support available for LiveCall users?
Yes, LiveCall provides customer support via email, chat, and a knowledge base to assist users.
Does LiveCall comply with data protection regulations?
Yes, LiveCall complies with GDPR and other data protection regulations to ensure user privacy and data security.
Can I customize the interface of my LiveCall setup?
Yes, users can customize certain aspects of the interface to match their branding.
Is there a limit to the number of calls I can make using LiveCall?
The number of calls may vary based on your subscription plan; please check your plan details for specific limits.
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